Disney and Optix Family Eyecare Center | Long Island Eye Doctor
Who would think that Disney World and Optix Family Eyecare Center have something in common? As you will read below, it’s true.
As part of an educational seminar at the Disney Institute in Orlando Florida, I recently spent 2 days behind the scenes at Disney World and Epcot. Fifty eye doctors attended a seminar geared toward running a healthy business, treating people (patients) with kindness, treating staff with the same kindness, and enjoying life in general. After listening to some of the best kept secrets Disney has to offer, we were taken to Disney World to observe the Disney cast (employees) on the job. It didn’t matter if a cast member was a Disney character or street cleaner, ticket taker or food service employee, tram engineer or security guard. All cast members have a common goal. Their goal is to create an environment to make people happy. The Disney system runs as precise as a Swiss watch and it’s all behind the scenes.
At Optix, our staff has a common purpose.
OUR GOAL IS TO CREATE HAPPINESS BY PROVIDING QUALITY VISION SOLUTIONS FOR ALL OF OUR PATIENTS WITH THE HELP OF A FRIENDLY AND PROFESSIONAL STAFF.
It’s obvious that when you go to Disney World, you expect a great time.
What is equally obvious to Optix patients is that our staff goes out of our way to ensure their satisfaction.
Just like Disney World fans return year after year, Optix patients return year after year for vision care, contact lenses and eyeglasses.
What makes Disney World different from other amusement parks is the people who create the experience. What makes Optix different from other eyecare providers is the people who create the experience.
I’ve always known that you have to treat people the way you would want to be treated. That is what has made Optix so successful. The Disney Institute didn’t teach me this, my parents did. So what did I learn at the Disney Institute? They confirmed something I already knew. That is to surround yourself with good people and enjoy life to its fullest. I have a great staff, a wonderful and caring life partner named Judy, incredible children, and remarkable friends.
Disney and Optix……… Creating Happiness For People
Joel Kestenbaum OD